Health Services Fee Adjustment

The final report is now available.

Click on this link to download the final report. 

In response to a growing demand for student health care needs, Campus Health and Wellbeing is engaging the entire campus community to educate students about a proposed health fee adjustment. We invite you to learn about the proposed solutions, student health fee adjustment, and ways to share your opinion. 

The Challenges

For several years now, we have heard from students about our challenges in providing health care services on campus. Since the last fee adjustment in 2009, medical costs increased by 55 percent while Cal Poly’s health fees remained relatively flat. In addition, two-thirds of all Cal Poly students utilized the university’s health center last year for a total of 32,000 medical visits. Counseling services were also utilized at a higher rate than the national average and fewer sessions per students than what they prefer. 

As a result, students have experienced numerous challenges, including:

  • Long walk-in wait times ranging from two to three hours to receive medical care
  • Limited health center hours, closing at 4:30 p.m. during the weekdays
  • Not enough appointments with waiting periods of 1-2 weeks
  • Not enough medical providers and counselors to meet day-to-day health and wellbeing needs.

These are all problems that need to be addressed today for our students. 

Watch the Presentation Online

The Proposal

To address these critical needs for students, Campus Health and Wellbeing is requesting an adjustment to the current student health fee. If approved, the fee adjustment will address limitations by hiring additional medical and counseling staff to cut wait times for walk-ins and future appointments in half, while expanding Health Center hours and increasing appointment availability for students. 

Click here to view the proposed fee adjustment options.

health fee proposal summary

The proposal presents two fee increase options to expand resources and services. They are $204/quarter (an additional $99) or $219/quarter (an additional $114/quarter). Click here for more details.

Over the next four years, enhancements to student health and wellbeing services will include:

  • Cutting walk-in wait time and future appointments in half

  • Utilizing new technologies to improve student experiences such as text notifications and telehealth

  • Improve the counselor-to-student ratios to be at or above national benchmark standards

  • Cut wait times to see counselors and increase quantity of sessions

  • Expand weekday hours into the evenings

Fees will go toward additional medical and mental health staff — not facilities improvements or administrative staff.

Only new students will pay the adjusted fee. Newly admitted students would be informed of the new fee prior to class registration.

If approved, the new fee will begin Fall 2018.

Current students will continue to pay the current fee but will benefit from enhancements over time.

4% annual increase will be built into the adjusted fee to keep up with inflation and rising health care costs; this is slightly lower than the national rate at 5.8%. 

30% of the adjusted fee ($99 or $114 per quarter) would be set aside for students with financial needs to cover the cost of the increased portion of the health fee (per FAFSA)

Open Forums

  • Wednesday, November 1 at 6:10 – 7:00 p.m., Bldg. 33 (Fisher Science), Room 286
  • Thursday, November 9 at 11 a.m. – Noon, University Union, Room 220

Share your Opinion

Students can submit their comments online through their Cal Poly Portal from 10/19/17 to 11/19/17. 

Learn more about the policies and process

Additional Questions?

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  • Location

    Building 27 - Health Center

  • Phone

    24/7 Support
    Health: 805.756.1211
    Counseling: 805.756.2511

  • Hours

    Mon/Tue/Thu/Fri: 8am - 4:30pm
    Wed: 9am - 4:30pm

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