Phone: 805-756-2511
Fax:     805-756-6525

8:30 AM - 4:45 PM | M-F
Building 27

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Virtual Services

We are committed to supporting student mental health while also responding to the current global pandemic and prioritizing health and safety for students and employees. To this end, Counseling Services is currently offering services in person and remotely by phone and HIPAA-compliant Zoom. When attending an in-person appointment, you are required to show a valid green campus pass and wear a facial covering during the entirety of the appointment. If you feel ill, or do not have a valid campus pass, please stay home and call 805-756-2511 to meet virtually instead.  

There is a difference between receiving services in-person, and engaging over the phone or over Zoom.  We have found virtual services to be a reasonable workaround for now, given the public health recommendations for our community.  For some, it's been a smooth and welcome transition.  For others, it's been hard to disclose family issues when they may be overheard.  And, remote services have been a "no-go" for some students who may not have access to internet or a private place regularly, or maybe are living outside of the United States.   

We've also had many students report they don’t think they would have ever come into Counseling Services if the services hadn’t become virtual because of the pandemic. For some students, the virtual realm helps them feel more comfortable or presents fewer obstacles to attendance than in person sessions.  

This underscores how the impacts of this time are different for everyone – some have found space and time to address underlying mental health issues, and others may be overwhelmed by the new stressors or symptoms they are experiencing and unable to reach out for help.  We are learning from this experience, and hope to continue to be available and accessible for students across this spectrum.   If you're thinking about getting help, this could be a great time to take a step toward that outcome.  We'll be here to support you. 

Here in the US, mental health licensing is managed at the state level, and each state is different in its treatment of service delivery even now in the midst of the pandemic.  As a summary, we are able to provide remote treatment services for students who reside in California.  For students outside of California, we review the local laws from their current location to determine the best next steps for that student – whether here at Counseling Services, or in their current communities.  Keep in mind that many of our outreach and drop-in services are available to anyone, regardless of location!   

Call us today at 805-756-2511 to get started. 

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