Urgent and Same Day Services
We are committed to supporting student mental health while also responding to the current global pandemic and prioritizing health and safety for students and employees. To this end, Counseling Services is currently offering services in-person and remotely by phone and HIPAA-compliant Zoom. When attending an in-person appointment, you are required to show a valid green campus pass and wear a facial covering during the entirety of the appointment. If you feel ill, or do not have a valid campus pass, please stay home and call 805-756-2511 to meet virtually instead.
Many of our services are available within a few days, but if you need to talk to someone more urgently, reach out! Call our crisis line anytime to speak with a counselor, get support, and make a plan for next steps.
805-756-2511 (24-7 crisis line)
When should I call the crisis line?
You may be thinking about suicide, or injuring yourself or someone else.
You may be experiencing a panic attack and unsure what to do.
You may be the target of stalking, abuse, or assault.
You are unable to take care of your basic needs – eating, sleeping, bathing.
You may have experienced a traumatic event like a hate crime or a car accident.
You are worried about a friend and don't know how to support them, or they have disclosed information to you that you don't know how to handle.
You are experiencing distress and need to talk to a professional to sort out what your options are.
At Cal Poly Counseling Services:
- Call us at 805-756-2511 and tell the front desk that you need to speak to a counselor urgently. After hours, follow the prompts to select option 2 to speak with a counselor.
- Come to our office and let the front desk know you need to speak to a counselor urgently. Most of our services are provided remotely via HIPAA-compliant zoom or phone, but we have space on site you can be that is safe and private for this appointment.
Local and National Services – available 24/7:
- Call the local crisis hotline, Central Coast Hotline: 800-783-0607.
- Text START to 741741 for Crisis Text Line. Available 24/7 in the U.S. (No charge for most plans; may not be accessible on pre-paid phones. Or visit the crisis line for more information.)
- Call the National Suicide Prevention Lifeline: 800-273-TALK (800-273-8255) (Services are available in many languages). Para hablar con alguien en espanol: (877) SUICIDA (877-784-2432)
- Call the Trevor Lifeline: 866-488-7386 (for LGBTQ+ young adults)
- Call the Trans Lifeline 877-565-8860
- Call the Nurse Response Line: 888-439-2012
- Call 911 - any Emergency Services or Police Department that responds can help you, including the Cal Poly Police Department. For a general non-emergency where police assistance might still be needed, call University Police Department at 805-756-2281.
If you or someone you know is an imminent danger to themselves or someone else, go to the nearest ER:
LOCAL HOSPITAL EMERGENCY ROOMS - OPEN 24/7
NEARBY INPATIENT MENTAL HEALTH FACILITIES